Translate text for customers
Creates a first draft translation for customer information.
Use this workflow when you need a first draft translation for customer information. AI can help with wording, but important content should be checked by a human.
Paste the text, choose the language and explain the audience and tone. Remove private information and mark words that must stay exact.
Input: A short customer notice about opening hours. Output shape: translated draft, phrases that may not translate well and wording to check with a fluent speaker.
Check names, dates, policies, legal wording and cultural meaning. Use human review for legal, medical, safety, financial or sensitive customer information.
Support & Automation
Black-and-white cartoon hand making a raised index finger gesture
Paste the customer text.
Cartoon hand making a peace sign with two fingers raised.
Ask AI to translate it.
Black outline of a hand making the rock on sign on a white background
Get it checked if important.

Copy this Prompt:

Translate this customer information into [language]. Keep the tone clear and helpful. Also flag any wording that may not translate well.

White robot holding a chalkboard reading “As easy as 1-2-3” with NOVA on its screen

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Common mistakes

Assuming a fluent-looking translation is correct. AI can sound natural while missing nuance or changing the meaning.
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