Summarise survey results
Finds themes and useful points from survey answers.
Use this workflow when you have survey comments or simple feedback and need a clearer view of the main themes. AI can group responses, but you should protect privacy and check the data.
Remove names, emails and private details before sharing responses. Decide what you want to learn, such as common problems, improvement ideas or customer sentiment.
Input: 40 anonymised customer comments about a booking process. Output shape: top themes, repeated issues, useful quotes, possible actions and points to check.
Compare the AI summary with the actual responses. Check that minority views, serious complaints or important safety issues have not been hidden by broad themes.
Research & Learning
Black-and-white cartoon hand making a raised index finger gesture
Paste anonymised responses.
Cartoon hand making a peace sign with two fingers raised.
Ask AI to group the themes.
Black outline of a hand making the rock on sign on a white background
Check the summary against the data.

Copy this Prompt:

Analyse these survey responses. Group them into themes, list the top findings and suggest practical next steps.

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Common mistakes

Treating the grouped themes as exact research. AI can help organise feedback, but it can also flatten nuance or overstate patterns.
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