Prepare for a difficult conversation
Helps plan what to say in a sensitive work or customer conversation.
Use this workflow when you need to plan a sensitive work or customer conversation. AI can help structure your points, but it should not replace judgement or policy.
Describe the situation briefly, remove private details and decide the outcome you want. Note facts, boundaries and anything that must be handled carefully.
Input: A manager needs to discuss missed deadlines. Output shape: calm opening, key points, questions to ask, phrases to avoid and next-step options.
Check the wording against policy, fairness and the real facts. Practise aloud and adjust anything that sounds too harsh, vague or overpromising.
Productivity
Black-and-white cartoon hand making a raised index finger gesture
Describe the situation briefly.
Cartoon hand making a peace sign with two fingers raised.
Ask AI for a calm structure.
Black outline of a hand making the rock on sign on a white background
Practise and adjust the wording.

Copy this Prompt:

Help me prepare for this difficult conversation. Give me a calm structure, key points to cover and phrases to avoid.

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Common mistakes

Using AI to win the conversation. The aim should be clarity, respect and a fair next step.
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