Create a standard operating procedure
Turns a repeat task into a clear process for others to follow.
Use this workflow when a repeat task needs a clear process others can follow. AI can draft the SOP, but the real workflow must be tested.
Describe the task, purpose, owner, tools, starting point, end result and what can go wrong. Include any checks or approvals that are required.
Input: Processing a new customer enquiry. Output shape: purpose, owner, steps, checks, exceptions, handover points and when to ask for help.
Test the SOP with someone who does the task. Check missing steps, unclear wording, permissions and what happens when something goes wrong.
Productivity
Describe the task.
Ask AI to write the process.
Test it with someone new.
Copy this Prompt:
Create a simple standard operating procedure for this task. Include purpose, steps, owner, checks and what to do if something goes wrong.

Nova9 tool of choice
Common mistakes
Writing a process that sounds neat but does not match real work. A good SOP should survive being tested by a new person.
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Nova9 Tool
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